Coaching, the ability to support, motivate, and empower team members to maximise their potential, is a key skill of great leadership, and yet alarmingly, the Harvard Business Review identified some troubling stats: 64% of appraisals are not thorough or timely enough, 55% of employees claimed that they did not agree with their performance reviews, 25% […]
Author: leadershipinfintech
Creating Successful Account Management Teams
Account Managers play a pivotal role in revenue generation and client satisfaction and yet, only 8% of sales leaders believe their account management teams are very successful. Here are some 10 tips for building and managing a successful account management team: Align Roles and Goals: Ensure Account Managers’ roles and responsibilities align with your long-term […]