Welcome to Leadership in Fintech where I explore cutting-edge leadership advice tailored for this fast-paced sector. From shaping innovative strategies that drive financial technology advancements to fostering teams that thrive amidst digital disruption, my expertise is your compass for mastering leadership within the payments landscape.
Financial Services
I am a cards and payments expert who has a wealth of experience in building relationships, leading teams, and delivering exceptional client satisfaction. I can support organisations with their growth by providing consultancy and training for account management and customer success teams, and provide expert advice on customer acquisition and retention.
Leadership
I have a Masters in International Business and Leadership and I am passionate about advancing my knowledge and skills. I believe great leadership can be learnt, and I wish to help others become more impactful leaders, through training, coaching, and mentoring. I can support implementation of mentoring and leadership training programs, and provide guidance on organisational culture.